Client

Team
Content creative
Kena Lao, Cherry Lam
Designer
Kula Poon
Development
Snowky Cheung , May May Huang
Background
With over 1.5 billion monthly active users across 180 countries, it is crucial to engage customers on a platform that is widely accessible. Whatsapp business allows companies to create a verified official channel to communicate and disperse messages to their clients; furthermore, chatbot with automated reply is also enabled through simple technical setup.
Customer are then able to receive and make inquiries about specific products 24/7, especially when e-commerce has become a trend, hence instant feedback to customers has been increasingly important.
Client

Team
Content creative
Kena Lao, Cherry Lam
Designer
Kula Poon
Development
Snowky Cheung , May May Huang