RESTYLE
Transcends The Average Digital Lens
Our Delivery.
Inspiration .
Conversion .
Retention.
Started off as a boutique digital marketing agency in Hong Kong, PRIZM Group has grown into a global digital marketing agency that conjugates innovative technology, marketing creativity and data insights to deliver best of breed solutions to clients needing end to end digital transformation & marketing solutions. Being an experienced digital marketing agency, our team understand the market and harness their knowledge to drive for success across a wide range of industries.
PRIZM digital marketing agency was founded with the belief that for a brand to be digital, it is more than translating content from print to new media, and we have to exceed what a traditional online advertising agency or online marketing agency delivers. Rather it is a mindset transformation of how digital innovations and business operations are knitted together seamlessly.
Vision & Media.
Vision Dec 6, 2021
Over the past decade social media has redefined the role of customer service. The changes in consumer behaviour, interaction preferences and new technology has elevated customer service to an indispensable aspect of the brand experience. According to a recent study from Facebook, more than 80% of customers now expects brands & businesses to have established social media channels for them to communicate with and more than 70% of millennials on social media have interacted with a chatbot guided campaign in the past 6 months. The predecessor of our known customer service used to be mainly associated with “after services”, a channel mainly for product enquiries, troubleshooting or filing complaints. Some brand’s management still couldn’t justify devoting substantial resource into this line of work, nor do they see the immediate value of their investment, the attitude has been, “If it isn’t broken, don’t try to fix it.”
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Rethink.
Digital.
Data.
Payment.
Digital
We believe being digital is more than translating content from print to new media, rather it is a mindset transformation of how different components should be interconnected with digital innovations. Marring creativity and technology, only marketing campaign with a holistic digital approach capture and engage audience.
Data
We all know data is the fuel for analytics, and often that is all what we have. It is the effort of data scientists & analytics tools that allow us to pull insights and actionable strategies from the the data oceans of un-modelled data. We strive to personalise and refine customer experience as insight driven marketing shall prevail over intuition.
Payment
Digital payment has been around for decades, often regarded merely as a tool for collecting monies, it actually plays a greater role in the customer journey. Particularly for e-commerce, not only it affects the rate of conversion, payment data collected thru with process of tokenisation provides immense values for understanding one's customer journey in the current omni-channel environment.
At A Glance.
The digital marketing agency is a team of 200 employees across 5 global offices including Hong Kong, China, New Zealand, Singapore and Canada.
We have built as substantial track record of delivering effective digital online advertising solutions to excel in the digital world.
GET IN TOUCH
The Flash.
The Flash.
Client Partners.
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.jpg "Mini HK")
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.png "Watsons Water")
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.png "DFS")
.png "關懷愛滋 AIDS Concern")
.png "A.S. Watson Group")
.png "bareMinerals")
.png "HKIA")
.png "Shiseido hk")
.png "The Kowloon Hotel 九龍酒店")
.png "MoneyHero")
.png "Tmall.com")
.png "HLMA 恆隆數學獎")
.png "New Town Plaza")
.png "HSBC")
.png "VTC職業訓練局")
.png "Sino Hotels")
.png "Kornhill Plaza")
.png "wtcmore 世貿中心")
.png "Pacific Coffee")
